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Frequently Asked Questions

Do you accept insurance?

I am a cash-based service and do not directly accept insurance as means of payment with the exception of Medicare. However, upon request I am able to provide an itemized bill that you can personally submit to your insurance company for reimbursement. I am able to accept HSA and FSA for any physical therapy service. A 10% discount is provided to those paying cash for physical therapy services.

Do you take clients that have Medicare?

Yes. Medicare Part B is the only insurance I accept. Medicare Advantage plans are not accepted at this time.

Do I need an order from a physician?

That depends. Due to direct access laws in Illinois,  I am able to perform a functional assessment without a physician's order. If it is deemed that physical therapy is the appropriate service, then most clients will then need to obtain a physician's order to continue with treatment. If an order is needed, I will provide direction for the additional steps required.

How far do you travel?

I provide services to the following cities/towns: Peoria, Bartonville, Deer Creek, Dunlap, East Peoria, Eureka, Germantown Hills, Goodfield, Mackinaw, Metamora, Morton, Pekin, Roanoke, Tremont, and Washington. I am available to travel to other areas at an additional cost.

On Wednesdays travel to Springfield area is available without travel fees.

Do I have to be home bound?

No. Lion Concierge Physical Therapy Services is coded as an outpatient physical therapy clinic. Though I provide services in my clients' homes, it is separate from traditional home health and my clients are able to receive services without the home bound limitation

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